Fast Response, Expert Support! HLT Global Service Network Expands Further

In the high-end equipment manufacturing sector, product performance serves as the market entry pass, while service capability acts as the key to earning customer trust. Especially for the technology-intensive extrusion equipment industry, the precision in equipment installation and commissioning, timely response to faults, and sustainable after-sales support directly impact the stable operation of customer production lines. As a leading enterprise, HLT recognizes that "service is a core competitive advantage". While consolidating and expanding its global markets, by building a comprehensive global service system, providing customers worldwide with higher-quality and more efficient services.

Global Service with Expansion, High-Quality Service in Reach

The expansion of our service scope strengthens customer trust. In 2025, with the establishment of service centers in Jiangyin（China）, India and Vietnam, HLT's global service network expands again. To date, HLT has established a widespread presence in core markets across Asia, Europe,and the Americas, with 19 domestic service parts outlets throughout China, and 5 overseas service parts outlets including India, Türkiye and Vietnam. It not only provides customers with more convenient service channels, but also ensures the timeliness and reliability of spare parts supply, further improving the customer experience.

Jiangyin Service Center

India Service Center

Service Scope is as follows:

1. Pre-sales service: precise selection guidance

In-depth analysis of product performance and technical parameters to help customers accurately match their needs and choose the best solution.

2. In-sales service: professional delivery and commissioning

Provide standardized installation and refined commissioning to ensure rapid commissioning of equipment and maximize efficiency.

3. After-sales service: extremely fast response guarantee

7×24 hours all-weather standby, minute-level response, full efforts to reduce downtime, and ensure worry-free production for customers.

4. Special service: full-time and full-area support

Flexible provision of on-site services and remote technical support, instant response at any time and place to ensure continuous and stable production operation.

Full-Cycle Services: Solving the "Last Mile" Challenge

Our service offering extends far beyond breakdown repair. HLT has meticulously built a full-cycle service system covering pre-sales-sales-after-sales, which can provide customers with a full range of technical guarantees and operation and maintenance support.

In the pre-sales stage, HLT professional team provides customers with detailed product consultation, implements "one machine, one policy" according to the specific needs and production scenarios of customers, and tailors the most suitable press solution; in the sales stage, dedicated project managers oversee the process from installation through commissioning and final acceptance, ensuring the equipment is put into operation quickly and reliably at the customer's factory; in the after-sales stage, HLT consistently adheres to its service policy of "professional, efficient, high-quality, and satisfactory", providing comprehensive services including regular maintenance and timely troubleshooting to safeguard customers' long-term and stable production.

After-Sales Service Team in Action

From China to Southeast Asia, the Middle East, Europe, and North America... HLT is now delivering its services across the globe. The layout of each service outlet is HLT’s unremitting pursuit of excellent service quality; behind every service is HLT’s commitment and responsibility to customers. Looking ahead, HLT will continue to enhance its global service network, elevate its service standards, and provide higher quality, efficient, and precise services to global customers.